Monkey Edge ships orders Monday through Friday. Orders are processed and shipped in the order they are received. 99% of orders placed before 2PM AZ time ship same day. Any delays regarding your order such as chages may postpone shipment to a later date.
Restricted Items Policies
Certain products offered on our website may be subject to legal restrictions depending on the destination country, state, or local jurisdiction. Monkey Edge does not offer, sell, or ship products to any location where such items are prohibited by law.
To ensure compliance:
- We implement geographic restrictions that limit visibility and/or purchase of certain products based on user location
- Checkout is restricted for jurisdictions where products are not permitted
- Orders that violate geographic or legal restrictions will be declined or canceled
Customer responsibility
Customers are responsible for understanding and complying with all local laws and regulations related to the purchase and possession of products offered on our site. By placing an order, customers confirm that: They are legally permitted to purchase the item and that the item is legal in their jurisdiction
We reserve the right to:
- Refuse or cancel any order at our discretion
- Block transactions that appear to violate legal or compliance requirements
- Limit sales to certain regions or customers
International Shipments
Monkey Edge does a high percentage of our business outside the US. If you have special shipping needs, please do not hesitate to contact us at service@monkeyedge.com
Customs/Import Duties
Monkey Edge will not pay any import duties, custom fees, tarrifs, etc. Any fees associated with receiving the shipment are the responsibility of the customer.
Returned shipments that are refused due to import issues (refusing a package, illegal to import, failure to pay import fees, etc) will be refunded minus our shipping costs (return shipping is astronomically more expensive than outgoing shipping) and a 10% restocking fee.
Countries we will not ship to
As stated in our restricted items policy above, Monkey Edge will not ship any items to a juristiction where they are prohibited. If you receive an error message in your shopping cart that you are unable to check out due to an item in your cart, that indicates that item is restricted in your country. Many countries the laws are so rextrictive, we will not ship ANY items to. For example: the laws have gotten so restricive in the UK and Australia, that we will not ship ANY packages to those and many other countries.
Please note: that all prices are subject to change, and some areas will require further fee's when the carrier calculates final rate at time of shipping. Actual final calculated packages may necessitate changing the shipping method.